Quality review

PCB Quality Issue Review

A documented route for reporting and analysing quality issues with the assigned manufacturing facility.

TraceabilityTechnical analysisProject-specific resolution

Information for technical review

Project reference
Order number, part number and revision
Affected material
Quantity, lot and traceability records
Evidence
Photos, measurements, test data and failure description
Review output
Root-cause findings and a project-specific resolution plan

Review scope and any commercial resolution follow the accepted quotation and order-specific agreement; no fixed public claim period or remedy is promised.

How a claim is handled

  1. Report

    Send the order number, affected quantity, photos and a description of the issue.

  2. Evidence

    Samples or measurements may be requested for analysis.

  3. Root-cause review

    The issue is analysed with the manufacturing facility.

  4. Resolution plan

    Technical findings and the next action are confirmed for the specific project after review.

Send your board specification for engineering review

  • Engineering review before quotation and production release
  • Prototype and mass-production requirements reviewed separately
  • Each order matched to a qualified facility in the ShinePCB manufacturing network